Context of Use
a longer statement of the goal, if needed
Scope
Warehouse management system
Level
Summary
Primary Actor
No one specifically.
Stakeholders and Interests
- Warehouse Manager (May be off site): Inventory accuracy; efficient process to get inventory into system quickly; product placement is correct so easily accessed
- Warehouse Operations Manager (On site): Inventory accuracy; efficient process to get inventory into system quickly; product placement is correct so easily accessed
- Accounting: Reduction of extra cost due to inventory errors; inefficient processes that increase time spent handling inventory
- Sales: Current, accurate inventory to fulfill sales orders; timeliness in fulfillment of the order
- Inventory Control (Auditing of Inventory): Reduction of time needed to perform audit; Accuracy of inventory before and during the audit
- Vendor (Manufacturer or Distributor): Efficient process enables faster billing and payment; Reduction in time needed to handle error resolution; Enables vendor inventory accuracy; Track & Trace enabled
- Customer: Product in stock and ready for delivery; Timeliness of delivery
- Manufacturer: Efficient process enables faster billing and payment; Reduction in time needed to handle error resolution; Enables vendor inventory accuracy; Accurate information to base program payments etc. against. Track & Trace enabled
- Trucker: Quick unloading time; accuracy; speed up payment for service; Timeliness in reporting delivery complete back to logistics team
- Shipper: Receiving confirmation the delivery is completed; speed up payment for services
- Buyers:
- Manufacturing division within the receiving company:
- Store managers:
- Picker:
Preconditions
- Product must have been ordered.
- Product is defined in the master inventory list.
- Warehouse management system is in place (not necessarily including auto-ID equipment).
- Received advanced ship notice (ASN or ESN).
- Product is in the vicinity of the warehouse.
Minimal Guarantees
the interests as protected on any exit
Success Guarantees
- Only products in acceptable condition have been received.
- Correct product, quantity, and lot number (where applicable) has been accurately recorded in the WMS.
- The product was delivered (received by) the correct location.
- All applicable stakeholders have been notified of receipt.
Trigger
The first step.
Main Success Scenario
- The vehicle operator makes an unload request and presents BOL to warehouse staff.
- Warehouse staff reviews BOL.
- Warehouse staff informs vehicle operator of unload location.
- Warehouse staff weighs bulk product (if applicable).
- Vehicle operator moves vehicle to unload location.
- Move the product from the truck to the inspection/staging area.
- Inspect product units. Possible Outcomes
- Warehouse staff signs off on bill of lading.
- Warehouse staff notes lot numbers or serial numbers (if applicable).
- Warehouse staff stores product in specific location, noting the location on the paperwork (if applicable).
- Add product to inventory.
Extensions
| Main Success Scenario Step | Condition | Branching Action | |
|---|---|---|---|
8. | Not all product is accepted by warehouse. | The vehicle operator may need to sign off on some paperwork. |
Technology and Data Variations
the variation that will cause eventual bifurcation in the scenario
| Main Success Scenario Step | Branching Action | |
|---|---|---|
reference to the main success scenario # where the variation occurs | numbered list of variations |
Notes
- whatever the project wants to note
- ideally such content would be recorded elsewhere (e.g., business rule table)
Related Resources
links to related resources
Contributors
list of contributors, using the wiki's "@First Last" feature, if possible