Receive Known Product Into Warehouse - Not Auto-ID-Enabled

Context of Use

a longer statement of the goal, if needed

Scope

Inventory Control System (ICS)

Level

Summary

Primary Actor

No one specifically.

Stakeholders and Interests

  • Warehouse Manager (May be off site):  Inventory accuracy; efficient process to get inventory into system quickly; product placement is correct so easily accessed
  • Warehouse Operations Manager (On site):  Inventory accuracy; efficient process to get inventory into system quickly; product placement is correct so easily accessed
  • Accounting Department:  Reduction of extra cost due to inventory errors; inefficient processes that increase time spent handling inventory
  • Sales:  Current, accurate inventory to fulfill sales orders; timeliness in fulfillment of the order
  • Inventory Control (Auditing of Inventory):  Reduction of time needed to perform audit; Accuracy of inventory before and during the audit
  • Vendor (Manufacturer or Distributor):  Efficient process enables faster billing and payment; Reduction in time needed to handle error resolution; Enables vendor inventory accuracy; Track & Trace enabled
  • IT Manager:  Ensure the Inventory Control System (ICS) is operating as required to support the business.
  • Logistics Process Governance Lead:  Develop process documentation  and ensure it's operational application
  • Customer: Product in stock and ready for delivery; Timeliness of delivery
  • Manufacturer:  Efficient process enables faster billing and payment; Reduction in time needed to handle error resolution;  Enables vendor inventory accuracy; Accurate information to base program payments etc. against.  Track & Trace enabled
  • Carrier:  Quick unloading time; accuracy; speed up payment for service; Timeliness in reporting delivery complete back to logistics team  
  • Shipper Company:  Receiving confirmation the delivery is completed; speed up payment for services
  • Receiving Company's Procurement Dept.:  Quick validation order has been fulfilled so they can close out PO
  • Manufacturing Division within the receiving company:  Real time visibility to inventory updates
  • Store Managers - Receiving:  Real time visibility to any inventory updates
  • Warehouse Staff:  Accurate placement and recording of location for product

Preconditions

  1. Product must have been ordered.
  2. Product is defined in the master inventory list.
  3. Advance Shipping Notice (ASN) has been received prior to the delivery if applicable
  4. Product is onsite at the receiver warehouse
  5. Bill of Lading (BOL) is present with required identifiers (Example is a Purchase Order #).

Minimal Guarantees

the interests as protected on any exit

Success Guarantees

  1. Only products in acceptable condition have been received.
  2. ASN information matches the actual delivery (if applicable)
  3. Correct product, quantity, and lot number (where applicable) has been accurately recorded in the ICS.
  4. The product was delivered (received by) the correct location.
  5. All applicable stakeholders have been notified of receipt.

Trigger

ASN is received into system (if applicable).  Otherwise carrier arrives at the site

Main Success Scenario

  1. ASN is received (if applicable)
  2. The carrier makes an unload request and presents BOL to warehouse staff.
  3. Warehouse staff reviews BOL.
  4. Matching order information is available
  5. Warehouse staff informs carrier of unload location.
  6. Warehouse staff weighs bulk product (if applicable).
  7. Carrier moves vehicle to unload location.
  8. The warehouse staff and carrier work together to move the product from the truck to the inspection/staging area.
  9. Warehouse staff Inspect product units. Possible Outcomes
  10. Warehouse staff notes lot numbers or serial numbers (if applicable).
  11. Warehouse staff signs off on bill of lading.
  12. Warehouse staff stores product in specific location, noting the location on the paperwork (if applicable).

Extensions



Main Success Scenario StepConditionBranching Action

8.

Not all product is accepted by warehouse.

The vehicle operator may need to sign off on some paperwork.

 8/9.

Sometimes each product is inspected as it is unloaded.  Sometimes

products are not inspected until all products have been unloaded 

Nothing 

 11

  is not necessary to not location Store the product without noting location
 11  

Technology and Data Variations

the variation that will cause eventual bifurcation in the scenario



Main Success Scenario StepBranching Action
reference to the main success scenario # where the variation occurs

numbered list of variations

Notes

  • whatever the project wants to note
  • ideally such content would be recorded elsewhere (e.g., business rule table)

Related Resources

links to related resources

Contributors

list of contributors, using the wiki's "@First Last" feature, if possible