Context of Use
This use case describes the process of receiving a known product into a warehouse using bar code technology. By "known product" the authors mean products that are expected (see pre-conditions), almost always as a result of ordering it.
Scope
Inventory Control System (ICS)
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- Warehouse Manager (May be off site): Inventory accuracy; efficient process to get inventory into system quickly; product placement is correct so easily accessed
- Warehouse Operations Manager (On site): Inventory accuracy; efficient process to get inventory into system quickly; product placement is correct so easily accessed
- Accounting Department: Reduction of extra cost due to inventory errors; inefficient processes that increase time spent handling inventory
- Sales: Current, accurate inventory to fulfill sales orders; timeliness in fulfillment of the order
- Inventory Control (Auditing of Inventory): Reduction of time needed to perform audit; Accuracy of inventory before and during the audit
- Manufacturer or Distributor: Efficient process enables faster billing and payment; Reduction in time needed to handle error resolution; Enables vendor inventory accuracy; Accurate information to base program payments etc. against. Track & Trace enabled
- IT Manager/ Support: Ensure the bar code equipment and Inventory Control System (ICS) is operating as required to support the business.
- Logistics Process Governance Lead: Develop process documentation and ensure it's operational application.
- Customer: Product in stock and ready for delivery; Timeliness of delivery
- Carrier: Quick unloading time; accuracy; speed up payment for service; Timeliness in reporting delivery complete back to logistics team
- Shipping Company: Receiving confirmation the delivery is completed; speed up payment for services
- Receiving Company's Procurement Dept.: Quick validation order has been fulfilled so they can close out PO.
- Manufacturing division within the receiving company: Real time visibility to inventory updates
- Site Managers - Receiving: Real time visibility to any inventory updates
- Warehouse Staff: Accurate placement and recording of location for product
- Regulatory Compliance / Safety Compliance Lead: Ensure all products that come under regulatory compliance are handled and stored properly
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| Main Success Scenario Step | Condition | Branching Action |
|---|---|---|
8 | Not all product is accepted by warehouse such as damaged, not ordered, over shipment etc. | The carrier may need to sign off on some paperwork that documents damage etc . |
| 8/9 | Sometimes each product is inspected as it is scanned in. Sometimes all products are inspected before any are scanned in. | Nothing |
| 10 | The product is a returnable asset that doesn't have a bar code that may function as an asset tag. | Affix an asset tag, noting the encoded identifier in the ICS. |
| 12 | It is not necessary to note location. | Store the product without noting the location. |
| 12 | Bar code location identifiers are not present. | Note the location on paper or through some other electronic means. |
| 9 | Bar code may not be present such as on bulk beans | Receiving company maintains a catalog of products bar codes for any product where a bar code cannot be applied to the product itself (e.g. Bulk). |
| 4 | Not all product that is receive will have a matching PO # | Refer to company policy for handling |
| 12 | Not all received product is stored into a location within the warehouse. It may be immediately cross docked | Refer to company policy for handling |
Notes
Terms to add to glossary:
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